FAQ

  1. How do I place an order?
    To place an order, simply browse our website and add the desired items to your shopping cart. Once you've finished shopping, proceed to checkout and follow the prompts to enter your shipping and payment information.

  2. What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, online payment gateways, and cash on delivery (COD) for select locations.

  3. Do you ship internationally?
    Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location.

  4. What is your return policy?
    We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return it to us for a refund or exchange. Please refer to our Return and Refund Policy for more information.

  5. Can I cancel or modify my order after it has been placed?
    We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. However, we cannot guarantee that we will be able to accommodate your request if the order has already been processed.

  6. Are your products authentic?
    Yes, all of our products are 100% authentic and sourced directly from reputable suppliers and brands.

  7. How can I contact customer service?
    If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team at info@nwaderoud.com or +971 52 999 2204. We're here to assist you!

  8. Do you offer wholesale or bulk purchasing options?
    Yes, we offer wholesale and bulk purchasing options for select products. Please contact us for more information and pricing.

If you have any other questions or inquiries not addressed in our FAQ, please feel free to reach out to us. We're here to help!